Terms & Conditions
1. Introduction
Welcome to Ghumnejao. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.
2. Services Offered
Ghumnejao provides travel-related services including:
-Self-service bookings (flights, hotels, buses) through the platform
-Customized and pre-designed holiday packages arranged by our team
We act as an intermediary between customers and third-party service providers such as airlines, hotels, and transport operators.
3. Booking & Payments
-All bookings are subject to availability and confirmation.
-Prices are subject to change without prior notice until the booking is confirmed.
-Full or partial payment may be required at the time of booking, depending on the service.
-A booking is considered confirmed only after receipt of payment and confirmation from our end.
4. Pricing & Inclusions
-Package prices include only those services specifically mentioned in the itinerary.
-Any additional services (meals, activities, transfers, etc.) not listed are not included.
-Government taxes and surcharges may be applied as per applicable laws.
5. Cancellations & Refunds
-Cancellation and refund policies are governed as per our Cancellation & Refund Policy(available separately on the website).
-For self-bookings, policies of the respective airline/hotel/bus operator will apply.
6. Changes & Amendments
-Any request for changes (dates, destinations, services) is subject to availability.
-Additional charges may apply.
-Ghumnejao reserves the right to modify itineraries due to operational or external factors.
7. Travel Documents & Responsibilities
-Customers are responsible for ensuring they possess valid passports, visas, IDs, and other required travel documents.
-We are not liable for denied boarding, entry restrictions, or delays due to incomplete documentation.
8. Liability Disclaimer
- Ghumnejao acts only as a facilitator and shall not be held liable for:
- Delays, cancellations, or disruptions by airlines, hotels, or transport providers
- Loss, injury, accident, or damage during travel
- Any claims must be directed to the respective service provider.
9. Force Majeure
We shall not be held responsible for failure or delay in performance due to events beyond our control, including natural disasters, strikes, pandemics, government restrictions, or technical failures.
10. User Conduct
By using our website, you agree:
-Not to misuse or attempt to disrupt the platform
-Not to provide false or misleading information
-To comply with all applicable laws and regulations
11. Intellectual Property
All website content (text, branding) is the property of Ghumnejao and may not be reproduced without permission.
12. Contact Information
For any queries, please contact us via email or phone as provided on our website.
